Returns & Exchanges
We want you to love your BÉIS gear as much as we do, but if it's not a perfect match, we offer free returns and exchanges within 45 days of purchase. All items must be in their original, unused condition with tags still attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to download and print your prepaid shipping label, or opt for a printerless QR code to use at a designated drop-off location.
Pack Your Gear
Place your items back in their original packaging, ensuring all protective dust bags and tags are included before sealing the box.
Ship It Back
Drop your package off at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
